If you get error 1202 in iTunes when you log in to your Apple account, it could be frustrating because downloading content will trigger the display error 9812. Some people are tired of trying so many things to resolve these errors. Here are some solutions that have been registered regarding these bugs.
This was originally posted in discussions.apple.com
This problem can be solved with different steps, but the magic lies in finding the solution that solves your problem. The steps to resolve error 1202 are listed below. I suggest that you try all these solutions until you get iTunes back to normal.
Solution 1: Date and Time Setting
This solution has fixed this bug for some, so you could be one of them. Before you get into the complicated steps, look at this one. Sometimes an incorrect date and time could be the issue this causes this error. Once you have corrected these things, restart your machine and try using iTunes again.
Solution 2: Follow these steps to fix the error 1202 in iTunes
- Go to Main Menu on your Apple device.
- Then click the Setting tab.
- Select Applications.
- Select Manage Apps.
- Select All Tabs.
- You should see a list of apps.
- Select the iTunes app and clear the cache.
- Then restart your device and try again.
This might have fixed the error 1202 and helped with your issue.
Solution 3: Troubleshooting with Internet Explorer
- Close iTunes and wait for a minute or two.
- Go to Internet Explorer.
- Go to Tools > Internet Options.
- Click the Advanced Options button at the bottom.
- See whether the ‘Check for Server Certification Revocation” box is checked.
- If it is checked, uncheck it and restart your machine.
- Now relaunch iTunes and see if it’s working.
This might be the solution for errors 9812 and 1202.
In case, if this solution doesn’t work, try the next one.
Solution 4: Run Microsoft Trusted Root Certificate
This post was originally posted in Apple discussion, and listed here to benefit the users. Try these steps to overcome those errors.
1. Have a look at the certificates with MMC Snap-in for your computer and if you find a few a trusted roots certificates then you must run “Microsoft May 2009” trusted root certificate verification.
2. Verify your trusted root certificate. If you’re not sure about how to verify your MMC Snap-in certificate read here. This certificate verification might solve the error 9812.
3. If you have connected to any active directory in the past, and that directory is the culprit, the MMC snap-in certificate policy will display some setting changes for you. Change these settings and renew your certification policy for the local computer and you’re ready to go.
4. If these things haven’t provided the solution for your problem then for further assistance, read this article to troubleshoot your errors 1202 and 9812.
These are some solutions that have helped a large number of people with their problems. If you have a better solution for this problem, let us know so that we can all benefit from your solution.